rummy golds
rummy golds
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This app is available for your device
rummy golds
This app is available for your device
Contact
+91 1290709363
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy golds?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your phone to securely access the account, eliminating the need for a password or email login. This convenient method allows for easy and streamlined login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, try clicking 'send OTP' and wait for the specified time. If the OTP doesn't arrive, you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active account number. If your account number has changed, submit your updated KYC details via email to the customer support system for assistance with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the rummy golds?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are restricted to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means users can only access their winnings from gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled and submitted within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it may take as little as 30 minutes. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. The bonus funds themselves, however, remain locked in the gaming account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact their customer care centre for assistance.
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